We will do our best to accommodate special requests noted at the time of reservation (adjacent rooms, room location, etc.), but they cannot not be guaranteed.
Valid credit card and photo identification required at check in – to reserve a room, you must be 21 years of age
If you do not show, your room(s) will be held until check out time of the following day 11:00 A.M. After this time, your reservation will automatically be canceled and you will be charged as a NO SHOW – your credit card will be charged for the full amount of all reserved nights plus applicable taxes.
Invalid credit card will result in an automatic cancellation of your reservation.
All rooms are NON-SMOKING. A $250 cleaning fee will be charged to guests if smoking occurs within room, upper level balconies, and porches
Accepted forms of payment include: Cash in the amount of room plus $250 deposit and Major Credit Cards.
Guests who do not vacate the room by check out time 11:00 A.M. and have not received approval from management will be charged an additional one night stay.
All rooms are located on either bottom floor or ground floor. Bottom floor rooms are only accessible via stairs. No elevator is available.
ILLEGAL activity on the premises is STRICTLY prohibited and will result in eviction without refund. 911 will be called if we see any illegal activity.
Misconduct and disruption to other guests are not permitted. Uncooperative and disruptive behavior can result in eviction without refund.
Removal of property or damages to rooms, furnishings or any structures on the premises can result in additional charges incurred for replacement and/or extra cleaning.
Availability is subject to change due to maintenance or any unexpected occurrences that prevent rooms from being occupied.
No cooking allowed in any rooms other than acceptable use of microwave. No portable electrical cookware, candles, fryers, cook stoves, toasters, ovens and cooking pans of any type. No outside patio grilling is allowed.
Credit card on file will be charged for any additional charges including but not limited to: damage to furniture, fixtures or linens, theft of any items from guest rooms, damage to communal areas, additional cleaning fees (if necessary), smoking in rooms, unauthorized extra guests, as well as any damage that renders the room un-rentable to the next scheduled guest. Your credit card will be charged including the full amount of all reserved nights plus applicable taxes plus damages. I authorize payment of these fees.
We are adjacent to the river and there are risks associated with the river including wild animals and water injuries. I assume all risks and agree to hold The Riverside Lodge of Chimney Rock, LLC, JC Rentals LLC, their employees, owners, and agents harmless for any injuries which may occur.
I agree that smoking (which includes electronic cigarettes) or pets in the room (or upper level balconies) will result in a $250 cleaning fee. This will be charged to the credit card on file. If paying cash, a $250 deposit must be placed to cover potential damage to the room. Occupancy is based upon 2 adults unless otherwise advertised. If you use a debit or credit card to check in, a hold may be placed on your card for the full anticipated amount to be owed to the hotel, including estimated incidentals, through the date of your check out. This hold may not be released for 72 hours after check out or longer at the discretion of your card issuer.
Regardless of charge instructions, the undersigned acknowledges the above as personal indebtedness. The property management reserves the right to refuse services to anyone, and will not be responsible for any injuries or accidents to guests or loss of money, jewelry or any precious items or valuables of any kind.
Check in time 3:00 P.M. Check out time 11:00 am
Free cancellation is available up to 72 hours prior to your arrival date. If cancellation of your reservation occurs with less than 72 hours notice, there is a fee equivalent to one night’s stay plus tax. If cancellation occurs during your stay and you leave prior to your scheduled departure date, there is a cancellation fee of $50 per night.